Last Updated: January 2026

Soortybet Privacy Policy — Our Firm Commitment to Protecting Your Data

Everything you need to know about how we store, use, and protect the information you provide when joining soortybet — all explained in plain English.

SSL Encryption Written in English Never sold to third parties

Why soortybet Can Be Trusted with Your Data

We believe privacy is a fundamental right — not a privilege to be traded for convenience.

End-to-End Encryption

All your data is encrypted using SSL/TLS technology. From transactions to personal details — nothing is stored in an exposed or unprotected state.

Data Is Never Sold

Soortybet never sells your personal information to third parties. Your data is used solely to provide you with our services.

Minimal Data Collection

We only collect the minimum information required to deliver our services. We never ask for data we don't need.

You're in control

You can view, correct, or request deletion of your information at any time.

Regular security audits

Soortybet undergoes regular audits by external security experts to ensure your data remains protected at all times.

Clear explanations in plain language

Everything is explained in plain language instead of complex legal jargon — because you have the right to know.

Data Security
SSL/TLS Encryption
2-Factor Authentication
Encrypted Database
Anti-fraud system
1

Introduction — Why This Policy Exists

When you create an account on soortybet or use our platform, certain information naturally comes our way. This privacy policy explains what that information is, where it goes, who it's shared with, and how it's kept secure.

Soortybet believes transparency is the foundation of trust. That's why this policy is written in plain, straightforward language — so every member can read and understand it. Legal jargon has been intentionally avoided.

This policy applies to the soortybet.app website and all associated services. By using the platform, you agree to these terms.

2

What Information We Collect

Soortybet collects two types of data — information you provide directly, and information collected automatically as you use the platform.

Information You Provide

  • Name, date of birth & nationality
  • Email address & phone number
  • Payment information (bKash/Nagad number, bank details)
  • Copy of NID or passport for identity verification
  • Messages or information provided when contacting Support

Automatically Collected Information

  • IP Address & Device Type
  • Browser and operating system information
  • Time spent on site and pages visited
  • Login time and approximate location data
  • Betting history and transaction records
Data TypePurposeRequired?
Name and contact detailsAccount managementYes
Identity DocumentKYC verificationYes
Payment informationTransaction ProcessingYes
Device & IP InformationSecurity & Fraud PreventionPartial
Browsing BehaviorService improvementNo
3

How Your Information Is Used

Soortybet uses your data only for specific, necessary purposes. We never misuse the information entrusted to us.

  • Account Management: Registration verification, login security, and identity confirmation.
  • Payment processing: To process deposits and withdrawals.
  • Customer Support: To resolve your issues and provide support.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Service improvement: To improve your overall platform experience.
  • Legal obligation: To comply with applicable laws and regulations.

With your consent, we may send you information about new promotions or offers. You can withdraw this consent at any time.

4

Who your data is shared with

Soortybet never sells your data. In certain circumstances, limited information may be shared with trusted third parties.

When Information Is Shared

  • Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, or your bank to complete transactions.
  • KYC Verification Provider: Required documents may be shared with authorized agencies for identity verification.
  • Legal Authorities: We may be required to disclose information to government authorities under Bangladeshi or international law.
  • Game Providers: Limited data is required to support technical services for Live Casino or slots games.

Your data is not shared with any parties beyond those listed above. No information is sold or transferred to advertising companies or data brokers.

6

Data Security Measures

Soortybet applies industry-leading security standards to protect your data. Our security framework operates on multiple layers.

256-bit SSL Encryption
2FA Two-factor authentication
Encrypted Database
Regular Penetration Testing
24/7 Monitoring
Firewall Protection

In the event of a data breach, soortybet will notify affected members within 72 hours. Our incident response team is always on standby.

7

Your Data Rights

As a soortybet member, you have the following rights regarding your personal data:

Right of Access

Let us know if you'd like to view your information.

Right to Rectification

You can request correction of any inaccurate information.

Right to Erasure

Request to have your data deleted under specific conditions.

Right to restrict processing

Request to restrict the use of your data.

Right to Portability

Download a copy of your data.

Right to Object

Request to opt out of marketing messages.

To exercise any of your rights support@soortybet.appto send us an email. We typically respond within 7 business days.

8

Protection of Minors' Data

Soortybet is strictly not for anyone under the age of 18. We do not knowingly collect any information from minors.

If a minor has accidentally created an account and this comes to our attention, the account will be immediately closed and all associated data will be permanently deleted.

If parents believe their child has created an account on soortybet, please support@soortybet.appto get in touch.

9

Data Retention Period

Soortybet does not retain your data any longer than necessary. However, certain information may be kept for a defined period to meet legal obligations.

Data TypeRetention period
Account information (active)For as long as your account remains active
Transaction Records5 Years (Legal Requirement)
KYC Documents5 Years
Support conversations2 years
Closed account informationDeleted after the legally required period
Cookie DataUp to 90 Days
10

Policy Updates

Soortybet may update this privacy policy as needed. If significant changes are made, you will be notified via your registered email or a banner on the site.

Continuing to use soortybet after a policy change constitutes your acceptance of the updated terms. If you have any objections, please contact our support team.

This Privacy Policy was last updated in January 2026. To request a previous version, please contact Support.

11

Contact — Got a question? Just ask

For any questions, concerns, or complaints regarding this Privacy Policy, please don't hesitate to reach out. We're always here to help.

  • Email: privacy@soortybet.app
  • General Support: support@soortybet.app
  • Live chat: Available 24/7 on the website

Soortybet aims to respond to all data protection complaints within a maximum of 7 business days.

Frequently Asked Questions

Yes, soortybet works fully on mobile browsers — no app installation required. Simply open soortybet.app in Chrome, Firefox, or Samsung Internet and access all features. Sports Betting, Live Casino, jackpot slots — everything displays beautifully on a mobile screen. Deposits and withdrawals can also be made directly from your mobile browser. Many members play every day on mobile browsers without the app — it's the simplest way to get started.

soortybet does not charge any handling fees on withdrawals. However, bKash or Nagad may apply their own transaction charges in accordance with their mobile banking policies — this is outside soortybet's control. Daily withdrawal limits vary based on your account verification level and membership type. The minimum withdrawal amount is ৳500. To increase your limit, complete KYC verification and contact Support. For full details on your current limits, check your account dashboard or reach out to the Support team.

You know the Privacy Policy — now join soortybet with confidence

Your data is secure, payments are safe, and support is in your language. Playing on soortybet means entertainment you can trust.

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